Talking Water - Tuesday 2 June 2026

Business News

May Board meeting

Murray Irrigation held its latest Board meeting on Wednesday 27 May 2026.

This meeting covered a number of important elements including the ongoing implementation of Murray Irrigation's new fee structure (see the '2026/27 Fees and Prices' item below), as well as the 2027 Budget and Resource Management Strategy. 

You can find more information in the below update from Murray Irrigation Chair Phil Snowden. 

2026/27 Fees and Prices

As mentioned in the above Chair Update, the new fee structure as approved by the Board on 30 April 2026 will be implemented from 1 July 2026. 

This fee structure will: 

• Remove fixed fees associated with Delivery Entitlements (DEs) - including the annual Asset Maintenance Renewal Reserve (AMRR) fee,
• Increase the variable water delivery fee based on volume used, and
• Align outlet fees to cost recovery.

The updated Fees and Prices Policy and the 2026/27 Schedule of Charges will be issued to customers before 17 June 2026, in line with legislated notice requirements.
 
With regard to outlets, Management has commenced discussions on the process for customers who wish to remove outlets. It is expected this will take the form of an EOI. Further information on this will be available in the coming months.

For further information on the new fee structure visit our Fee Structure Review webpage.
 
Alternatively you can contact the Customer Experience team on 1300 138 265 or customersupport@murrayirrigation.com.au 

Shareholder Lunch - Finley 

We’re pleased to invite shareholders to an informal lunch hosted by Murray Irrigation's Company Directors at our Finley Customer Service Centre & Depot.
 
Come down, grab a bite to eat, and get to know your Directors in a relaxed setting.

This is a great opportunity to chat about the company, hear more about current initiatives, and share your thoughts in a casual setting. 
 
Date: Thursday 25 June 2026
Time: 1.00pm
Location: Murray Irrigation - Customer Service Centre & Depot - Murray Hut Drive, Finley 
 
We’d love to see you there. 
 
For catering purposes, please register your interest in this event below. 

Please note, there will be a similar lunch held at Wakool on Thursday 27 August.

EWON catch up 

Murray Irrigation visited the Energy & Water Ombudsman NSW (EWON) last week to discuss key issues in preparation for new dispute resolution regulations that come into effect on 1 July 2026. 

The Company has been working closely with EWON over the past 12 months on the implementation of this significant industry reform, which provides irrigation customers access to a free, fair and independent pathway for resolving complaints related to access to water supply and service delivery.

In this regard, EWON has released a customer fact sheet outlining:

• Who can make a complaint 
• Issues that EWON can assist customers with (eg. service complaints, water access, billing disputes, metering, and more) 
• Matters that fall outside EWON's jurisdiction (eg. Government policy, criminal matters, setting of prices or charges, Governance or internal decision making of irrigation corporations).   

EWON has a 'no wrong door approach' for matters that it can’t assist customers with. In such cases, it will refer customers to the most appropriate alternative organisation. This EWON customer fact sheet provides more information. 

Representatives from EWON will be making a third visit to the footprint prior to the launch of the new scheme on 1 July 2026.   

Murray Irrigation appreciates the open and collaborative approach EWON is taking to ensure the smooth implementation of the new arrangements, and looks forward to building on this strong working relationship for the benefit of the Company and our customers in the timely resolution of complaints. 

For more information on irrigation-related complaints, visit EWON's webpage below.

Murray Irrigation sponsorship applications open 

Applications for Murray Irrigation's 2026 sponsorship program have opened this week.

Funding is available this year across the following two categories: 

• Community Sponsorship - for community-driven projects that promote safety, participation and wellbeing.
• Education Sponsorship - for primary school and secondary school activities that encourage student learning, development and wellbeing. 

If you know of a local school or community group seeking to get a project off the ground, please point them in our direction. 

Applications close on Monday 29 June. 

All information, including applications forms, can be found on Murray Irrigation's sponsorship page below.

Find out more in our media release here.

Murray Irrigation’s annual sponsorship activities are made possible through the support of our customers.

Feral Pig Management Workshop 

Murray Local Land Services and Western Murray Land Improvement Group are hosting a Feral Pig Management Workshop.
 
When: Wednesday 10 June
Where: Noorong Community Hall (Nooring Road)
Time:10.00am – 2.00pm

Participants will learn practical, on-farm strategies for controlling feral pigs, including demonstrations of traps, bait stations and monitoring technology.

The session will cover best-practice management to reduce impacts and improve outcomes across your property.

Lunch and drinks will be provided.

RSVP to Clare Trezise: clare.trezise@wmlig.org or 0400 693 018.