Customer Update - Automated Invoicing

As part of Murray Irrigation’s ICT Transformation project, Project Streamline, Customers will begin to receive automated invoices, statements and notifications from our new finance system Workday, from today.
 
Customers will initially receive these notifications from  murrayirrigation@workday.com. 
 
This automation upgrade will increase the speed in which customers receive invoices and statements from the Company as well as buyer and seller notifications from the Company’s Water Exchange (WEX), with these occurring instantly on transaction rather than the following day.
 
With the first quarter billing quickly approaching, we would also like to take this opportunity to remind customers of a few other changes that you will see in the coming weeks including:



• Formatting changes to invoices, statements and emails. 
• BPAY reference numbers have been updated to closely align to customer account numbers. For example, if your customer number is 1234567, your BPAY reference number will be 123456700#. Please ensure you check that your BPAY number matches your invoice or statement prior to processing any payments to the Company, and update any saved payee details with your online banking provider.

For any questions on the above information, or if you are concerned that an email, invoice or statement you have received from Murray Irrigation may not be legitimate, please contact the Customer Experience team on 1300 138 265 or customersupport@murrayirrigation.com.au.