Customer Update - Customer Portal Development Workshop EOI
17 July 2025
Murray Irrigation is undertaking an ICT Transformation Project to modernise and streamline our systems.
To support this process, we are inviting active portal users to participate in Customer Portal Development Workshops this August. These sessions will help us:
- Identify pain points in the current system
- Gather feedback on features and improvements
- Shape the future of the Customer Portal, including:
- Finance management
- Water management
- Information and data
- Interface and usability
- Permanent trade.
If you regularly interact with Murray Irrigation and believe we can enhance your existing portal experience or add new services, we would love your input. We are seeking feedback across all areas for improvement.
Workshops are expected to take place the week commencing 11 August 2025, with locations to be determined based on interest to ensure accessibility. We are aiming for sessions to be two hours long with a maximum 20 participants per session to ensure a collaborative and engaging environment. Workshops will be facilitated by Murray Irrigation’s Customer Engagement Team with experts from our ICT Transformation Project Team present.
We welcome a diverse range of participants — across age, gender, farming type, and location — to ensure the new Customer Portal meets the needs of our entire customer base.
Register your interest to participate in these Customer Portal Development Workshops by clicking the button below and completing the expression of interest (EOI) form.
EOIs will close on Thursday 31 July.
