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Water delivery is now available to most outlets. Customers can place orders using the online water ordering system. A minimum of four days advanced notice is required.

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Fees and prices

Here you’ll find our fees and prices policy and information on our current pricing structure.

To view fees and prices prior to 2017 visit our resource centre.

Resource centre

Fees and prices policy

Fees and prices policy
Download (145kb)
Debt management procedure
Download (266kb)

2018/19 Fees and prices

Standard service fees (Annexure B)
Download (110kb)

2017/18 Fees and prices

Fees and prices customer letter
Download (184kb)
Information statement
Download (456kb)
Fees and prices schedule
Download (716kb)
Standard service fees
Download (232kb)

2016/17 Fees and prices

Fees and prices customer letter
Download (144kb)
Information statement
Download (488kb)
Fees and prices schedule
Download (717kb)
Standard service fees
Download (255kb)
Addendum to information statement
Download (215kb)