Current activities

Dairy field walk

(Tuesday 14 March)

Dairy NSW is hosting a 'Project 20:20' Field Walk at the property of Neville and Ruth Kydd, near Finley, from 10.00am on Tuesday 21 March. The day will discuss how and what do genuinely profitable dairy farmers measure. For full details, click here.

Environment Policy implementation

(Tuesday 14 March)

Murray Irrigation's Environment Policy outlines the calculation of the maximum rice water usage figure and any climatic adjustment of the total farm water use limit.

The final maximum rice water usage figures for 2016/17 are:

  • 13.4ML/ha for E, Q and M landholdings;
  • 15.6 ML/ha for D, T and W landholdings.

The maximum rice water use is lower than the average as the evapotranspiration over the 2016/17 rice growing season was 27 percent lower than average in the east, and 17 percent lower than the average in the west. The calculations of the individual rice water use for each landholding will be completed by early April.

There will be no increase in the total farm water use limit for 2016/17 as the evapotranspiration levels were significantly lower than average for the 2016/17 irrigation season.

For further information, please contact Customer Support on T. 1300 138 265.

Open feedback forums

(Tuesday 7 March)

Murray Irrigation is hosting a series of open feedback forums over the next two weeks. Customers will be asked to provide honest feedback on a range of Company issues. The feedback collated from these groups will be used to assist Murray Irrigation's future decision making process.

All open feedback forums will start at 9.00am and finish at 12.00pm with dates and venues as follows:

  • Tuesday 14 March: Mayrung Hall;
  • Wednesday 15 March: Bunnaloo Hall and Moulamein Bowling Club;
  • Thursday 16 March: Wakool Services Club and Finley Bowling Club;
  • Friday 17 March: Berrigan Sportsground and Pretty Pine Recreation Reserve.

Please note, customers who have or will attend one of the smaller industry sessions are not required to attend these open meetings, as the same information will be covered.

For further details on the open sessions, please contact Customer Support on T. 1300 138 265.

AgQ - agricultural trivia night

(Tuesday 21 February)

An agricultural-themed trivia night will be held at The Crossing Café in Deniliquin on Friday 17 March. 'AgQ' is being organised by several community organisations - including Murray Irrigation - and will focus on engaging the next generation of farmers and industry professionals. The not-for-profit event will provide young farmers with an opportunity to network with others who share an interest in agriculture and irrigation.

Well-known comedian Elliott Goblet will host the night. Five trivia rounds will incorporate agriculture-based knowledge, as well as a range of general trivia questions. There will also be brief presentations on industry-related fields which will link directly to the trivia.

Tickets to AgQ are limited. Attendees can book a table of 10, or purchase individual tickets to join a mix and match table, via:

For more information, or assistance, contact Customer Support on T. 1300 138 265.

Wakool Customer Centre

(Tuesday 14 February) 

Following feedback from customers, Murray Irrigation has adjusted the opening hours of its Wakool Customer Centre in Dampier Street, Wakool. The Centre will now be open from 1.00pm to 3.00pm Monday to Friday. Customers requiring assistance outside of these hours can contact Customer Support via T. 1300 138 265. The opening hours of Deniliquin and Finley customer centres are unchanged.

Tagging of endangered bittern

(Tuesday 7 February)

A young male Australasian Bittern was discovered in a rice crop at Mayrung property 'Willum Park' last week. Fondly named 'MILo', the bittern was tagged with a transmitter to help uncover the network of wetlands that the population depends on during the colder months after harvest. The tracking is part of the 'Bitterns in Rice Project' which is proudly supported by Murray Irrigation. MILo is the first Australasian Bittern to be tagged in the Murray Valley. For full details, click here.

Murray Irrigation customer meetings

(Thursday 19 January)

2017 will be a big year for Murray Irrigation and our customers as we continue to transition to a modern irrigation infrastructure company. As part of our commitment to effective customer engagement, we held a series of customer meetings in January to update customers on key issues and associated activities.

To view some of the information presented at the meetings, see the links below:

Customer consultation fact sheet

Major projects update (PIIOP Round 2 and 3)

Resource Management Strategy

Strategic response to drivers

For more information, contact Customer Support on T. 1300 138 265.

Water resource distribution

(Thursday 22 December)

Murray Irrigation announced on Thursday 22 December a water resource distribution of three percent allocation to be issued against delivery entitlements. The current water resource distribution will be credited to customer accounts (for those who have paid all outstanding accounts) by 5.00pm Friday 13 January. Customers with an outstanding balance on their account must make payment by 5.00pm Thursday 12 January in order to access the water resource distribution.

For more information, click here, or contact Customer Support on T. 1300 138 265.

Tax legacy resolved

(Tuesday 20 December)

Murray Irrigation announced on Friday 16 December the successful resolution of an outstanding taxation credit. The resolution will see the Company credited $6.368 million by the Australian Tax Office. Special Minister of State, Senator Scott Ryan advised Murray Irrigation in writing that he has approved an Act of Grace payment to Murray Irrigation to resolve the matter of a tax debt incurred in relation to Land and Water Management Plan funding. This favourable ruling is credit to the efforts of many past and present Directors and management of the Company. For full details, click here.

PIIOP Round 3 funding deed signed

(Tuesday 6 December)

Murray Irrigation's PIIOP Round 3 funding deed was officially signed by Chairman Mark Robertson on Friday 2 December 2016. The original investment figure of $159 million was revised to $120.7 million after an adjustment to the project scope. After careful assessment and review of initial designs, the Channel Lining project was removed from the PIIOP Round 3 project. The initial designs revealed little efficiency savings, and was therefore no longer considered a viable project.

Native fish refuge flows

(Tuesday 29 November)

Local landholders and the Edward-Wakool Environmental Water Reference Group continue to be consulted as environmental water is released into the Edward-Wakool River system to provide native fish refuge during the current hypoxic water event. The NSW Office of Environment and Heritage and the Commonwealth Environmental Water Office are using Murray Irrigation infrastructure to deliver approximately 3,000 ML/day throughout the system.

Refuge flows commenced on 24 October and monitoring is showing that water quality is improving downstream of the environmental watering sites. For more information about hypoxic blackwater events, and how these events can be managed, click here.

Murray Irrigation AGM

(Tuesday 22 November)

Murray Irrigation's 2016 Annual General Meeting (AGM) was held on Thursday 17 November. Both the CEO's presentation and the Chairman's Address to the AGM, as well as the company's 2016 Annual Report are available here. For more information, contact Customer Support on T. 1300 138 265.

Future focus video

(Tuesday 22 November)

Murray Irrigation has launched a new video, featuring local farmers and properties across the footprint. The video was filmed early November and highlights the current transformation that Murray Irrigation is undergoing and the future focus of the Company. You can view the video by clicking here.

Allocation increases to 100 percent

(Tuesday 15 November)

DPI Water announced on Tuesday 15 November a 28 percent increase in general security entitlements allocation. As a result, Murray Irrigation's allocation is now 100 percent for general security (Class C) entitlement holders. To access a copy of the DPI Water announcement, click here, or contact Customer Support on T. 1300 138 265.

With full allocations announced from this assessment, fortnightly water allocation statements will now cease for the remainder of this water year.

PIIOP Round 2

(Tuesday 15 November)

Round 2 of Murray Irrigation's Private Irrigation Infrastructure Operators Program (PIIOP) is scheduled for completion in October 2017. In order to achieve this completion date, reconfiguration discussions are expected to conclude in mid-December. We intend to conclude consultation for higher use outlets by March 2017. For more information, contact Customer Support on T. 1300 138 265.

Water offer over-subscribed

(Tuesday 8 November)

Murray Irrigation's 2016/17 company water offer has seen shareholders apply for well over the 12GL offered. The company received a large number of applications for a wide range of volumes.

Due to the offer being over-subscribed, Murray Irrigation distributed the available volume (12GL) to ensure equity in line with the principle of shareholder benefit, smoothing the outliers and ensuring all participants received a material volume. Applicants were informed of their awarded volumes on Friday 4 November. For more information, click here, or for assistance, contact Customer Support on T. 1300 138 265.

New MILCast website

(Wednesday 2 November)

MILCast has launched its dynamic new website: The new online space highlights a variety of precast products, manufactured by MILCast, and aims to foster effective communication with customers. The website allows users to browse the product range, download the product catalogue and research products for their on-farm or commercial needs. For more information, click here, or contact the MILCast team on T. 03 5888 3051.

Off allocation water access finishes

(Wednesday 2 November)

Off allocation water access finished for all customers on Saturday 29 October. Murray Irrigation has now used all of its available supplementary licence allocation (121GL). For information, click here, or assistance, contact Customer Support on T. 1300 138 265.

Financial results 2015/16

(Friday 14 October)

Murray Irrigation has finalised its financial statements for 2015/16. A valuation of company assets was undertaken by an independent consultancy and an 'impairment' was required. By impairing our assets, Murray Irrigation is realising a loss in the value of our assets in this year, which is shown in our financial statements as a provisional adjustment. This in turn will result in lower depreciation expense in future years, improving our future EBIT earnings.

For full details, see the special Talking Water and frequently asked questions document released on Thursday 13 October (click here), or the media release distributed on Friday 14 October (click here). Alternatively, contact Customer Support on T. 1300 138 265.

Rice maps now available

(Tuesday 6 September)

Rice suitability maps are now available for Murray Irrigation customers. To access your relevant landholding's rice map, click on 'Rice Map' under 'General Information' in your 'Customer login', or contact Customer Support on T. 1300 138 265.

Snowy Advance water credited

(Tuesday 23 August)

The allocation accounts of participating Snowy Advance customers have now been credited with their exercised volume for use in the upcoming irrigation season. For assistance, contact Customer Support on T. 1300 138 265.

Murray Irrigation customers and corporate partners have exercised almost 30 percent of the available Snowy Advance volume, providing early season certainty for those participating. Feedback about the project itself has been overwhelmingly positive. The company will certainly be exploring options to run similar projects in future years.

For full details on the Snowy Advance project, click here.

Dr Sharman Stone new Director

(Tuesday 23 August)

Murray Irrigation last week announced the appointment of former Federal MP, The Honourable Dr Sharman Stone as a second independent Director to the Board. For full details, click here.

2016/17 Season Operating Plan

(Tuesday 23 August)

The Murray Irrigation Board of Directors last week endorsed the company's 2016/17 Season Operating Plan. The plan is available here.

PIIOP Round 3 funding

(Tuesday 5 July)

Murray Irrigation announced on Wednesday 29 June that we have secured funding under Round 3 of the Private Irrigation Infrastructure Operators Program (PIIOP) in NSW. The funding of over $153M from the Australian Government will help to develop and deliver projects that will improve network efficiencies, reduce losses and keep more water for production. For full details, click here.

Customer Support

(Tuesday 5 July)

Murray Irrigation has established a new structure for Customer Support to improve how we service our customers' needs. The Customer Support team will be an accessible, responsive and flexible frontline service for Murray Irrigation customers, community members and stakeholders. This team will be available across all three Murray Irrigation customer centres (Deniliquin, Finley and Wakool). For more information, contact Customer Support on T. 1300 138 265.

To download our Customer Services introduction brochure, click here (7.29MB), or for information on our Customer Centre operating hours, click here.

New Murray Irrigation Director

(Tuesday 21 June)

Murray Irrigation announced on Friday 17 June the appointment of Ben Barlow as its new independent Director. Mr Barlow has also been appointed to the company's Audit and Risk Management Committee. The search for a second independent Director is continuing. For full details, click here.